Frequently Asked Questions (FAQs)
Search for your desired domain on our website. If it’s available, you can register it instantly by completing the checkout and payment process.
.co.zw is a Zimbabwean domain. Its local and managed here by ZISPA whereas the .com is international. In terms of functionality there in no difference, they are completely the same, but on presentation they may have a significant difference. If your business is focused on the local market then the .co.zw will be perfect because you would want your clients to relate with you. But if you have business in different parts of the world, instead of getting websites in multiple countries, you can have 1 .com to represent the organisation.
A domain name is basically a name / identity associated with your services on the internet. These services includes Email hosting which allows you to have professional business emails like info@mycompany.co.zw or Web Hosting which allows you to put your business website online. So for you to have a domain, you will also need to bundle it with another service, either email hosting for business emails or web hosting if you want to have a website. These can be upgraded / downgraded anytime.
Domain registration and propagation may vary from domain to domain. .co.zw domains takes between 3hrs to 24hrs, .org.zw domains takes between 1 to 3 days, .ac.zw domains takes between 7 to 14 days and international domains may take between 5 minutes to 48 hours.
Yes. For .zw domains, we will need a release note from your previous registrar. For International domains, you’ll need to unlock the domain, obtain the EPP/Auth code, and disable WHOIS protection before initiating the transfer.
Most domain transfers take between 2–6 working days, depending on the domain extension and current registrar.
Enters the renewal and recovery period, respectively, after the date when the registration period for your domain name ends. In these periods, if you have no renewal / recovery for your domain, your right to the domain name will be lost and your domain name may be registered by someone else.
When choosing a web hosting product, you can consider the type of website you’re building and the features you need: Website type Different types of hosting plans are better suited for different types of websites: Basic hosting: Good for smaller websites with low traffic Standard: Good for medium-sized websites that need more resources than shared hosting Premium: Good for high-traffic websites that need more power and customization than web hosting plus Virtual Private Server: Good for large websites with very high traffic, or for system administrators who need total control over their servers Features Some features to look for include: Disk space: How much disk space is allocated Bandwidth: How much data your server can transfer from your site to visitors Uptime: How often your hosting is up and running Security: How secure your hosting is Website speed: How fast your website loads
No, if its domain transfer, as long as DNS settings remain unchanged during the process you account status will not change. If you are transfering the hosting account as well, make sure the whole file transfer is complete and also create a full account backup before the process. We recommend coordinating with us to avoid / reduce downtime.
Web hosting is a service that stores your website’s files and makes them accessible online.
Shared hosting is affordable and suitable for small sites. VPS provides dedicated resources and is ideal for high-traffic or resource-intensive websites.
Yes, you can upgrade anytime to suit your growing needs.
Yes, our shared and reseller hosting packages include full cPanel or Direct Admin access.
A free SSL certificate is a type of SSL/TLS certificate that encrypts communications between a web server and browser to provide a secure connection: How it works The SSL/TLS protocol uses a public key to encrypt a message, which can only be decrypted by the corresponding private key. Benefits Free SSL certificates are a cost-effective way to: Encrypt website communications Earn user trust Protect users from malicious attacks Maintain data privacy Examples Some providers of free SSL certificates include: Let’s Encrypt: Offers free, open-source SSL certificates that are valid for 90 days and can be auto-renewed ZeroSSL: Offers free 90-day SSL certificates, as well as 1-year certificates, wildcard certificates, and more SSL.com: Offers free email, client, and document signing certificates SSL For Free: Offers free SSL certificates
It allows you to use branded email addresses (e.g., you@yourcompany.co.zw) with business-grade security, uptime, and storage.
Yes you can, that’s email hosting which is one of our main products. Please note you also need a domain for this service.
Yes, our email hosting supports IMAP, POP3, and webmail, making it accessible on phones, tablets, and desktops.
Yes, our servers include spam and virus filtering as standard.
VPS (Virtual Private Server) provides a virtualized server environment with dedicated resources, offering more power and control than shared hosting.
Some experience helps, but we offer managed VPS solutions where we handle the technical aspects for you.
Yes, you have full root access and control over your environment.
It allows you to create and manage multiple hosting accounts under your brand. Ideal for agencies, developers, or businesses wanting to offer hosting services.
No, it’s completely white-labeled. Your clients won’t see our branding.
Yes we accept online payments. You can pay via Ecocash, Innbucks, O’mari or Bank transfer. We will update your payments as soon as we match your payment reference with our accounts.