Email filters automatically move, flag, redirect or reject messages based on rules.
Common Rules #
- Move invoices to a finance folder.
- Filter messages containing a specific subject tag.
- Redirect departmental messages.
- Discard obvious spam only when the rule is reliable.
Create a Filter #
- Open webmail settings or DirectAdmin email filters.
- Choose the mailbox or filter level.
- Select the condition, such as sender, subject or recipient.
- Choose the action.
- Save and test with a non-critical message.
Caution #
Important: A broad discard rule can permanently remove legitimate messages. Prefer moving messages to a folder while testing.
Need Help? #
If you still need assistance, open a support ticket through your Vertico client account and include the affected domain or email address, a screenshot of the error, and the approximate time the problem occurred. Never send passwords by email or support ticket.
