A domain is a valuable business asset and should be protected like any other important account.
Protection Checklist #
- Use a strong client-account password.
- Keep the registrant email active.
- Limit who has account access.
- Renew early.
- Verify change requests carefully.
- Keep ownership details accurate.
- Watch for fake renewal invoices and phishing messages.
Developer Access #
Give developers only the access needed for their work. Do not transfer domain ownership merely to allow website development.
When an Employee Leaves #
Important: Immediately change shared credentials and verify that the business controls the registrant email and recovery methods.
Need Help? #
If you still need assistance, open a support ticket through your Vertico client account and include the affected domain or email address, a screenshot of the error, and the approximate time the problem occurred. Never send passwords by email or support ticket.
