Cached files and DNS answers can make a device show old content after a website change.
Browser Cache #
- Open the page in a private window.
- Perform a hard refresh.
- Clear cached files for the affected site.
- Restart the browser.
DNS Cache #
Restart the router or device, or use the operating system's DNS cache flush command. Test another network before assuming the server is wrong.
Caution #
Important: Clearing cache does not accelerate global DNS propagation; it only removes local stored answers.
Need Help? #
If you still need assistance, open a support ticket through your Vertico client account and include the affected domain or email address, a screenshot of the error, and the approximate time the problem occurred. Never send passwords by email or support ticket.
