SSL errors can result from expired certificates, DNS mismatch, incomplete certificate chains or incorrect redirects.
Check #
- Confirm the domain name in the browser matches the certificate.
- Confirm the domain points to the correct server.
- Check whether the certificate is expired.
- Test both the root domain and www hostname.
- Review proxy or CDN settings.
- Reissue the certificate after DNS is correct.
Mixed Content #
A secure page may still show warnings when it loads images, scripts or stylesheets through HTTP.
Need Help? #
If you still need assistance, open a support ticket through your Vertico client account and include the affected domain or email address, a screenshot of the error, and the approximate time the problem occurred. Never send passwords by email or support ticket.
