A 403 error means access to the requested resource is denied.
Common Causes #
- Incorrect file permissions.
- Missing index file with directory listing disabled.
- Security rule or firewall block.
- Denied IP address.
- Application access controls.
- Incorrect file ownership.
Fix Steps #
- Check whether the problem affects one file or the whole site.
- Review permissions and ownership.
- Check .htaccess or security rules.
- Review server logs.
- Restore the last known working configuration.
Need Help? #
If you still need assistance, open a support ticket through your Vertico client account and include the affected domain or email address, a screenshot of the error, and the approximate time the problem occurred. Never send passwords by email or support ticket.
