Nameservers tell the internet which DNS provider is responsible for a domain.
What Nameservers Control #
They direct queries for website, email and other DNS records to the correct DNS zone.
When to Change Them #
- Moving hosting providers.
- Using a third-party DNS service.
- Connecting a newly registered domain to existing hosting.
Before Changing #
Important: Copy all required DNS records first. An incomplete DNS zone can interrupt email and websites.
Need Help? #
If you still need assistance, open a support ticket through your Vertico client account and include the affected domain or email address, a screenshot of the error, and the approximate time the problem occurred. Never send passwords by email or support ticket.
